Privacy Policy

This policy explains what data we collect when you use our website or contact us, how we use it, and how you can control it.

Last updated:

1.Data We Collect

Data you provide: your name and mobile number, and any details you enter in the request form or in WhatsApp messages, such as your preferred area, budget and unit type.

Data collected automatically: your device and browser type, the pages you visit and how long you stay, and where your visit came from. This is collected through cookies and website analytics tools.

2.How We Use Your Data

  • To respond to your request and send you suitable units.
  • To arrange viewings with you and follow up until the contract is signed.
  • To improve the website and learn which pages are useful to visitors.
  • To send you updates about units similar to the ones you asked about, if you have agreed to this.

3.Who We Share Your Data With

We do not sell your data to anyone. We share only what is necessary with:

  • The developer or owner of the unit you are interested in, so we can book a viewing or get you a price quote. We do this only after letting you know.
  • Service providers that help us run the website, such as hosting, analytics and messaging services. They are required to use the data for that purpose only.
  • Government authorities when required by law.

4.Cookies

We use cookies so the website works properly, remembers simple things such as the units you have saved, and so we can measure traffic. You can delete or block cookies in your browser settings, but some features may not work if you do.

5.How We Protect Your Data

The website uses an encrypted connection, and access to request data is limited to the team handling your request. We keep data for as long as it is needed for the purpose it was collected for, or for the period required by law.

6.Your Rights

Under Egypt's Personal Data Protection Law No. 151 of 2020, you have the right to:

  • Know what data we hold about you and receive a copy of it.
  • Correct any inaccurate data.
  • Ask us to delete your data or to stop using it for marketing.
  • Withdraw your consent at any time.

Send your request to the email address below, and we will respond as soon as possible.

7.Children

The website is intended for adults looking for property, and we do not knowingly collect data from anyone under 18.

8.Changes to This Policy

We may update this policy from time to time. Any change will appear on this page with a new “last updated” date, and we will point out significant changes on the website.

Questions about this Privacy Policy?

Email us at info@touch-realestate.com or use our Contact Us page.

Have a question? ContactTouch Real Estate WhatsApp